How Ceremonia handles your information

Overview

This Privacy Policy explains how Ceremonia ("we", "us", "our") collects, uses and protects your personal information when you visit ceremonia.net.au or submit your details through this website, including to request our free guide.

We are committed to handling your personal information responsibly and in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What information we collect

When you fill in a form on ceremonia.net.au, we may collect:

• Your first name
• Your email address
• Your phone number, if you choose to provide it (this field is optional)

We only collect the information you provide to us directly. We do not collect sensitive information, and we do not knowingly collect information from anyone under the age of 18.

How we use your information

We use your information to:

• Provide you with the free guide or resource you requested
• Contact you by phone, if you've provided a number, if you've indicated you'd like to speak with someone about your ceremony
• Send you a short series of emails over a couple of weeks from the day you submitted your details to access the free guide. These emails will contain additional information about choosing a marriage celebrant and about Ceremonia's services

We will never spam you. Your email address will only ever be used to send you information relevant to Ceremonia's services, and you can unsubscribe at any time using the link included at the bottom of any email we send.

How we store your information

Your details are stored securely using Loops, a third-party email platform we use to manage enquiries and send email communications. When you submit a form on this website, a backup copy of your name, email address and phone number (if you provide one) may be sent to Make. Make is an automation tool we use which notifies us by email so we can respond to your request promptly. Loops and Make store and process your information on our behalf and maintain their own privacy and security standards, which you can review on their websites. These providers are based overseas, so your information may be stored or processed on servers outside Australia, in the United States.

We do not sell, rent or trade your personal information to any third party.

Cookies and website technologies

This website uses Google Fonts to display text in the intended style. Loading these fonts may involve your browser making a request to Google's servers, which can involve the collection of standard technical information, such as your IP address, in line with Google's own privacy practices.

We also use Google Ads conversion tracking on this website. It uses a small tag, and may set cookies, to record when someone who clicked one of our ads goes on to request the guide. Google may also use this information to build its own audience lists. We do not use these lists to target ads. You can manage how Google uses your information in Google's Ads Settings at adssettings.google.com.

Your rights

You have the right to:

• Ask us what personal information we hold about you
• Ask us to correct any inaccurate information
• Ask us to delete your information or unsubscribe you from future communications

To make any of these requests, please contact us using the details below.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with an updated "last updated" date at the top.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at privacy [AT] ceremonia.net.au.